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EMS2GO App

At A Glance

Postal Corporation of Kenya wanted to develop a real-time pick up/delivery solution with registered drivers to fulfil the orders and a backend to manage all the activities.

Our team developed a comprehensive solution that consists of mainly three components; a consumer pick up and delivery app to help registered users to place and track orders real-time, a driver app to help drivers and riders timely deliver the package to the right recipient and a web backend that helps the staff of PCK to manage the system.

Industry

Logistics

Government

Key Results

The solution helps citizens of Kenya to place orders, schedule the time for pick up and delivery and, track and trace them real-time until delivered.

The solution has helped to revitalize the distribution industry in Kenya by cutting down the delivery time for packages to within 5 hours.

EMS2GO has helped motorcycle, van, pick up and truck owners in Kenya by offering them a new platform to earn money through delivering packages day and night.

The solution has helped Postal Corporation of Kenya to enhance the quality of their pick up and delivery service by making it more accessible, economical, and error-free.

Technologies

Backend : NodeJS

Database : PostgreSQL

HTML, CSS

Framework: React Native

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    The solution that streamlined Kenya's pick up and delivery segment.

    The Client

    Postal Corporation of Kenya (PCK) is the largest distribution name in Kenya with a mission to deliver superior communication, distribution and financial solutions to customers and create value for their stakeholders. Through the 623 outlets that are spread across Kenya, PCK is the most accessible, affordable, and reliable service provider in the country.

    The Requirement

    Postal Corporation of Kenya wanted to introduce a comprehensive solution in the market that would help them with streamlining their distribution service by offering door-to-door pick up and delivery with the help of motorcycle, van, pick up and truck owners in the country.

    The Challenge

    Kenya is the world’s 48th largest country with an area of 580,367 square kilometres and a population of more than 52.2 million people. As a responsible distribution service provider, PCK wanted to enhance the quality of their service by offering door-to-door pick up and delivery to facilitates the successful movement of goods from one point to another, anywhere in the country, within a short period of 5 hours. To achieve their goal, PCK decided to tap on the pool of motorcycle, van, pick up and truck owners available in the country.

    The Solution

    The requirement called for a comprehensive solution and it consists of mainly three components. iOS and Android Mobile Applications for consumers. Android app for delivery staff. Web-Based Admin System.

    The consumer app helps users with placing orders for pick up and delivery with a provision to track and trace the packages real-time until delivered and schedule the time for pick up and delivery.

    The driver app helps drivers/riders to accept orders from their location and deliver it to the recipient with the help of navigation features that is already a part of the solution or any preferred navigation software that is already installed on their device. Drivers/riders have the option to rate their client based on their experience after they make the delivery. Only a registered user can make a request for pick up and delivery with this solution, making the platform most secure for drivers and riders.

    The backend helps the staff of Postal Corporation of Kenya to manage users and orders, manage delivery vehicles, and manage drivers.

    Features

    Consumer App

    • Place pick up and delivery orders
    • View order summary
    • View order history
    • Track and trace packages real-time
    • Schedule pick up and delivery time
    • Chat support

    Driver App

    • Orders are assigned to drivers and riders based on their location
    • Turn by turn navigation to help drivers and riders deliver packages to the right recipient at the right time
    • View the amount of money earned at any time on the app interface itself
    • Pick up and delivery requests are accepted only from registered users, making the platform most secure for drivers and riders
    • Drivers/riders have the privilege to rate their clients based on the experience they had with them, once the delivery is completed

    The Result

    EMS2Go, a door-to-door pick up and delivery mobile application, is currently helping citizens of Kenya with placing orders for pick up and delivery and tracking the same until delivered. This real-time navigation that is part of the solution is helping the registered drivers to fulfil their orders more efficiently. The backend system enabled the Postal Corporation of Kenya to have full control of their operations and has helped them with making their pick up and delivery service more accessible, economical, and error-free in addition to making the whole service a pleasant experience for their customers.

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