FieldPlex
FieldPlex is an elite mobile field service management system with revolutionary features to help businesses to manage their remote workforce real-time through seamless connectivity and tracking with pinpoint accuracy.
Realtime management of remote workforce
Seamless connectivity
Pinpoint accuracy
Back office automation
FieldPlex An Elite Mobile Field Service Management Suite

Productivity

FieldPlex completely eliminates the need for onsite workforce management. It significantly reduces the time needed for deploying and allotting workforce for field services. The field staff app enables the workforce to spend their time only on the actual task while all other procedures and paperwork are taken care by this revolutionary field force management software.

Efficiency

Seamless connectivity offered by FieldPlex helps management to send tasks directly to the workforce that is already deployed in the field. The inbuilt navigation system and Task card help employees to efficiently plan and execute their assigned tasks within the least possible time.

Customer satisfaction

FieldPlex helps organisations to create unmatchable customer experience by simplifying the process of requesting services for customers. This modern mobile field force management suite makes it mandatory for customers to confirm the completion of tasks, eliminating any room for fraud.

Full control over the workforce

FieldPlex offers an innovative feature called geofencing which can be used by organisations to set mileage limit and restriction on the area their staffs can travel in a day. The dashboard helps the management to track their remote workforce realtime on the map and send them instructions seamlessly whenever needed.

Features

A complete mobile field service management software for businesses of all sizes

Task assignment

Tasks can be assigned directly to the field staff using FieldPlex, even if the staffs are on the move or at a work site. When an assignment is sent to staff, it will include all the information about the task and the customer information.

The algorithm in place automatically assigns created tasks to staffs based on parameters like round-robin and location of staffs. Manual allocation of tasks is also possible with FieldPlex. From the admin panel of the FieldPlex, an administrator can see field staffs' availability and assigned workload, before manually assigning them more tasks.

FieldPlex A Complete mobile field service management software

Create new tasks using field staff app

The field staff app lets employees create new tasks for existing customers on the go, helping the management to increase profit through cross-selling.

Customer signature

After the completion of tasks assigned, staffs can collect the signature of the customer as a piece of evidence for the task carried out.

Real time navigation

The real time navigation offered by the field staff app helps staffs to reach their worksite on time.

Realtime tracking of workforce

The FieldPlex dashboard allows management to track the remote workforce deployed in the field in real-time. Each employee, with the status of his work, will be shown on the map interface and all the information will be updated regularly. The solution also helps with scheduling dispatches.

Reports

FieldPlex automatically generates task reports on the go and collect customer signature to verify the same. Staffs have the privilege to access various reports relating to their attendance, tasks completed etc.

On demand report

If, for instance, a customer demand case report, the system can automatically send a copy of the task report to the customer and the financial department.  FieldPlex also offers an option to assign a time duration after which the report will be sent to the specific recipient, automatically. 

Mileage information

FieldPlex provides complete details of the miles travelled by each staff and the route they have taken.

Geofencing

FieldPlex Dashboard allows administrators and management to set mileage limit and restriction on the area the staffs can travel in a day. These useful features enable organisations to limit the work area of their field staff and get a notification when a field staff crosses their assigned area.

Staff shift monitoring

The field staff app automatically records shift details of the employees. It tracks the number of completed tasks, total distance travelled, average and maximum speed, duty hours, work hours and idle hours for all the staffs. All the information will be updated automatically on the FieldPlex dashboard in real-time.

Task list

The FieldPlex dashboard displays all the active tasks on an actual map with a customer card that contains the name of the customer, address, staff name, and task details and status of the task.

Task menu

Tasks can be created directly from the FieldPlex dashboard. The task menu helps to set task type, task title, task details, task time along with an option to choose whether the task is an upcoming one or already completed, recurring frequency, location, PIN code, latitude and longitude.

Offline support

FieldPlex is a mobile field service management system with futuristic features. For example, with FieldPlex, employees can update their task details, even when they're offline. Once they are connected to the internet, all the details will be updated to the server automatically. Thus, loss of internet connectivity will not limit their work hours.

Recurring tasks

FieldPlex offers a feature called Recurring Tasks that equips organisations to create tasks automatically once in every week, month, or on specific intervals. This powerful feature helps companies to offer subscription services and maintenance services on regular intervals.

Message broadcasting

The message broadcasting system inbuilt with FieldPlex allows the management to send messages, which remain active only for a specified period, to an individual or group of field staffs.

Customized task forms

FieldPlex allows organisations to create customized task forms. These custom forms enable businesses to customize their services and offer a personalized experience to their customers.

Customer feedback

Once a task is completed, the system automatically sends an SMS to the customer with a link to collect feedback.

Live tracking for customer

Once a field staff accept a task, a notification will be sent to the customer via SMS. This SMS will contain a link that can be opened by the customer to track the live location of the staff and calculate the time needed for him or her to reach the location. 

FieldPlex An Elite Mobile Field Service Management Suite

Benefits

FieldPlex as an employee efficiency tool

  • FieldPlex helps employees execute their task in an efficient and timely manner
  • All the tasks are sent directly to the field staffs
  • The system will automatically track and record attendance, work hours, duty hours etc to help staffs concentrate only on their actual task
  • Staffs will have basic information about the customer even before they reach the site
  • The navigation module based on Google Maps helps staffs to save time by efficiently planning their schedule and routes
  • FieldPlex allows staffs to scan barcodes, take photos and collect signatures and produce pieces of evidence for the successful completion of their tasks

FieldPlex as mobile field service management software

  • See the progress of tasks without visiting the worksite
  • Realtime update on tasks status, employee’s performance and location of the employees
  • Assign tasks directly from the dashboard
  • Verify the completion of each task electronically
  • The real time availability of data helps the management to make wise decisions based on facts and figures than speculations
  • Automation of data avoids the possibility of any error, helping the management to make the most suitable decisions
  • The systematic and cost-friendly workflow of FieldPlex helps the management to turn their business into success at an accelerated pace
  • Work policies automatically and uniformly enforced.
  • Fair and uniform management practices
  • Historical trend reports
  • Real time alerts on variances
  • Streamlining of payroll and invoices

FieldPlex as a customer satisfaction tool

  • Customers have an easier way to request services
  • The systematic and structured workflow in the place guarantees the delivery of service requested
  • Since everything is managed electronically and automatically, tasks are completed at a faster pace
  • FieldPlex makes it mandatory for the customers to endorse the completion of tasks to eliminate any chance of fraud on the platform

FieldPlex as a backoffice automation tool

  • Electronic timecards with back office integration for payroll
  • Automated data collection feeding job cost data
  • Report generation including custom reports, trends and data analysis
  • Streamlining of payroll and invoicing
  • Schedule automatic reporting
  • Automate task creation using 'Recurring Tasks'
Stay! You are just one step away
You are just one step away from presenting your business the success it always deserved. Don't be guilty of delaying it anymore.
Fill the form below and click the submit button.
Jambo
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FieldPlex, best in class Mobile Field Service Management Suite interface
FieldPlex

An Elite Mobile Field Service Management Suite with Revolutionary Features.

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FieldPlex
FieldPlex is an elite mobile field service management system with revolutionary features to help businesses to manage their remote workforce real-time through seamless connectivity and tracking with pinpoint accuracy.
Realtime management of remote workforce
Seamless connectivity
Pinpoint accuracy
Back office automation
FieldPlex An Elite Mobile Field Service Management Suite

Productivity

FieldPlex completely eliminates the need for onsite workforce management. It significantly reduces the time needed for deploying and allotting workforce for field services. The field staff app enables the workforce to spend their time only on the actual task while all other procedures and paperwork are taken care by this revolutionary field force management software.

Efficiency

Seamless connectivity offered by FieldPlex helps management to send tasks directly to the workforce that is already deployed in the field. The inbuilt navigation system and Task card help employees to efficiently plan and execute their assigned tasks within the least possible time.

Customer satisfaction

FieldPlex helps organisations to create unmatchable customer experience by simplifying the process of requesting services for customers. This modern mobile field force management suite makes it mandatory for customers to confirm the completion of tasks, eliminating any room for fraud.

Full control over the workforce

FieldPlex offers an innovative feature called geofencing which can be used by organisations to set mileage limit and restriction on the area their staffs can travel in a day. The dashboard helps the management to track their remote workforce realtime on the map and send them instructions seamlessly whenever needed.

Features

A complete mobile field service management software for businesses of all sizes

Task assignment

Tasks can be assigned directly to the field staff using FieldPlex, even if the staffs are on the move or at a work site. When an assignment is sent to staff, it will include all the information about the task and the customer information.

The algorithm in place automatically assigns created tasks to staffs based on parameters like round-robin and location of staffs. Manual allocation of tasks is also possible with FieldPlex. From the admin panel of the FieldPlex, an administrator can see field staffs' availability and assigned workload, before manually assigning them more tasks.

FieldPlex A Complete mobile field service management software

Create new tasks using field staff app

The field staff app lets employees create new tasks for existing customers on the go, helping the management to increase profit through cross-selling.

Customer signature

After the completion of tasks assigned, staffs can collect the signature of the customer as a piece of evidence for the task carried out.

Real time navigation

The real time navigation offered by the field staff app helps staffs to reach their worksite on time.

Realtime tracking of workforce

The FieldPlex dashboard allows management to track the remote workforce deployed in the field in real-time. Each employee, with the status of his work, will be shown on the map interface and all the information will be updated regularly. The solution also helps with scheduling dispatches.

Reports

FieldPlex automatically generates task reports on the go and collect customer signature to verify the same. Staffs have the privilege to access various reports relating to their attendance, tasks completed etc.

On demand report

If, for instance, a customer demand case report, the system can automatically send a copy of the task report to the customer and the financial department.  FieldPlex also offers an option to assign a time duration after which the report will be sent to the specific recipient, automatically. 

Mileage information

FieldPlex provides complete details of the miles travelled by each staff and the route they have taken.

Geofencing

FieldPlex Dashboard allows administrators and management to set mileage limit and restriction on the area the staffs can travel in a day. These useful features enable organisations to limit the work area of their field staff and get a notification when a field staff crosses their assigned area.

Staff shift monitoring

The field staff app automatically records shift details of the employees. It tracks the number of completed tasks, total distance travelled, average and maximum speed, duty hours, work hours and idle hours for all the staffs. All the information will be updated automatically on the FieldPlex dashboard in real-time.

Task list

The FieldPlex dashboard displays all the active tasks on an actual map with a customer card that contains the name of the customer, address, staff name, and task details and status of the task.

Task menu

Tasks can be created directly from the FieldPlex dashboard. The task menu helps to set task type, task title, task details, task time along with an option to choose whether the task is an upcoming one or already completed, recurring frequency, location, PIN code, latitude and longitude.

Offline support

FieldPlex is a mobile field service management system with futuristic features. For example, with FieldPlex, employees can update their task details, even when they're offline. Once they are connected to the internet, all the details will be updated to the server automatically. Thus, loss of internet connectivity will not limit their work hours.

Recurring tasks

FieldPlex offers a feature called Recurring Tasks that equips organisations to create tasks automatically once in every week, month, or on specific intervals. This powerful feature helps companies to offer subscription services and maintenance services on regular intervals.

Message broadcasting

The message broadcasting system inbuilt with FieldPlex allows the management to send messages, which remain active only for a specified period, to an individual or group of field staffs.

Customized task forms

FieldPlex allows organisations to create customized task forms. These custom forms enable businesses to customize their services and offer a personalized experience to their customers.

Customer feedback

Once a task is completed, the system automatically sends an SMS to the customer with a link to collect feedback.

Live tracking for customer

Once a field staff accept a task, a notification will be sent to the customer via SMS. This SMS will contain a link that can be opened by the customer to track the live location of the staff and calculate the time needed for him or her to reach the location. 

FieldPlex An Elite Mobile Field Service Management Suite

Benefits

FieldPlex as an employee efficiency tool

  • FieldPlex helps employees execute their task in an efficient and timely manner
  • All the tasks are sent directly to the field staffs
  • The system will automatically track and record attendance, work hours, duty hours etc to help staffs concentrate only on their actual task
  • Staffs will have basic information about the customer even before they reach the site
  • The navigation module based on Google Maps helps staffs to save time by efficiently planning their schedule and routes
  • FieldPlex allows staffs to scan barcodes, take photos and collect signatures and produce pieces of evidence for the successful completion of their tasks

FieldPlex as mobile field service management software

  • See the progress of tasks without visiting the worksite
  • Realtime update on tasks status, employee’s performance and location of the employees
  • Assign tasks directly from the dashboard
  • Verify the completion of each task electronically
  • The real time availability of data helps the management to make wise decisions based on facts and figures than speculations
  • Automation of data avoids the possibility of any error, helping the management to make the most suitable decisions
  • The systematic and cost-friendly workflow of FieldPlex helps the management to turn their business into success at an accelerated pace
  • Work policies automatically and uniformly enforced.
  • Fair and uniform management practices
  • Historical trend reports
  • Real time alerts on variances
  • Streamlining of payroll and invoices

FieldPlex as a customer satisfaction tool

  • Customers have an easier way to request services
  • The systematic and structured workflow in the place guarantees the delivery of service requested
  • Since everything is managed electronically and automatically, tasks are completed at a faster pace
  • FieldPlex makes it mandatory for the customers to endorse the completion of tasks to eliminate any chance of fraud on the platform

FieldPlex as a backoffice automation tool

  • Electronic timecards with back office integration for payroll
  • Automated data collection feeding job cost data
  • Report generation including custom reports, trends and data analysis
  • Streamlining of payroll and invoicing
  • Schedule automatic reporting
  • Automate task creation using 'Recurring Tasks'
Stay! You are just one step away
You are just one step away from presenting your business the success it always deserved. Don't be guilty of delaying it anymore.
Fill the form below and click the submit button.
Jambo
previous project
Resolution
next project
 
Jambo
previous project
Resolution
next project