Flexible floor plan

Resolution is one among very few restaurant table reservation systems that add flexibility to your business by offering you the advantage of changing floor plan at regular intervals. Set your floor plan weekly or monthly wise and always be ahead of meeting the demand.

Table status

Integrate Resolution with your POS system to equip your staffs with real-time knowledge of all their table status to offer a stellar experience to customers. A full course meal is tastier when guests are allowed with the opportunity to enjoy every dish to the full extent and served timely.

Guest profile

"When you are serving a king, know his likings".

With Resolution, you can create and maintain guest profiles to offer them the joy of enjoying personalized services. Collect information on their favourite dishes, most ordered items along with additional information like comments from staffs, feedback from guests or notes from the management.

VIP notification

With Resolution, you never have to worry about missing that golden opportunity to offer that very needed extra attention to your important guests. Assign VIP status to any guest profile to notify your staffs and management about a VIP reservation. Similar notification will also be sent to the same recipients once the VIP guest has arrived at the establishment.

Reports and analytics

Resolution automatically generates reports on reservation, cancellation, no show, VIP guests etc at the end of every business day. The system also allows you to produce various graphs and diagrams to help you with analysing the trend. 

Features

The next generation restaurant table reservation system specially designed for small to medium restaurants

Special plan

Resolution makes it possible to assign a different floor plan for specific dates and occasions. For example, using Resolution, restaurants can set a different floor plan for events like Christmas, local fairs etc.

Location specific plans

Resolution lets you assign different floor plans to different areas of your restaurant. Offer a unique experience to your guests by customizing the floor plan based on their likings and the nature of your services.

Set table capacity

Set a minimum and maximum occupancy counts for every table of your restaurant. Anything above or below the required number will not qualify to make a reservation.

Join table

Resolution enables restaurants to assign a set of tables under a single reservation. This feature is very handy as it allows restaurants to fulfil special requests from guests and offer special services to group guests.

Shared table

This powerful feature helps guests to reserve a table even though they don’t meet the required number of PAX to be eligible to make a reservation. Utilizing this feature, now guests have the opportunity to reserve a table by sharing it with other guests.

Email and SMS acknowledgement

Resolution automatically sends an acknowledgement to the guest once the reservation is confirmed. If you are already using a bulk SMS client, you can integrate it with Resolution to send acknowledgement also through SMS.

Send a message of gratitude

Take customer experience to the next level with the help of Resolution. Resolution offers you the option to send a message of gratitude to guests after they have visited your establishment.

Market campaign module

Resolution is one of the very few restaurant reservation systems that come with a marketing module. The marketing manager inbuilt in Resolution helps you to keep in touch with your guests and improve customer loyalty. Send promo offers, discount offer and special offers to customers directly from the dashboard and maximise your profit.

No show

Reserved tables will be turned into 'No Show' automatically if the guests do not show up on time. Also, as a restaurant, you are empowered to extend the waiting time by 15 minutes, 30 minutes or time of your convenience.

Automatic reminder

Resolution allows restaurants to set up and send an automatic reminder to guests who have already made a reservation for a specific date. With this modern restaurant reservation system, you are also provided with an option to specify when the reminder must be sent.

Frequent no show

With Resolution, you get the option to limit the number of 'No Show' for guests. Guests who have already exceeded the number are treated as 'Frequent No Show' by the system. Every time such guests try to make a reservation, the staffs will be alerted about their status.

Walk-in management

Resolution makes it easy for restaurants to offer the same quality of services to walk-in guests. Collect customer information of Walk-ins and assign them tables with the speed of the wind. Resolution helps restaurants to turn their walk-in customers to frequent and loyal customers.

Referral

Resolution helps you identify the most effective channel for your marketing strategy by letting you collect information on how the new guests got to know about your business.

Benefits

The most guest oriented restaurant table reservation system

How Resolution helps restaurants?

• Routinely change floor plan based on seasons and time
• Set up special floor plans for special events
• Set up different floor plans for different areas of your restaurant
• Set minimum and maximum capacity for tables
• Update table status automatically by integrating with a POS
• Create and maintain guest profiles
• Assign VIP status to guest profiles
• VIP guest notification
•  Integrated customer relationship management module
• Send acknowledgement through email or SMS once the reservation is confirmed
• Send a message of gratitude to guests
• ‘Frequent No Show’ to help restaurants to avoid loss of profit during peak hours and seasons.
• Reports and analytics

How Resolution helps guests?

• Share tables with other guests
• Combine tables
• Reminder to help guests reach on time
• Get personalised services from restaurants
• Receive special offers and discount deals directly in your inbox
• Special attention to VIP guests